We run short-stay rentals end to end: photography and listings, pricing, communication with guests, check-ins and check-outs, cleaning, small repairs, supplies and the monthly report.
Pricing is where the money is
A single rate held all summer is the most common way to lose income here. The rate has to rise on the expensive dates — holidays, weekends, event weeks — and fall on weak ones so the calendar does not sit empty at a price nobody will pay. Calendars across platforms are synchronised so the same night is never sold twice, which is the other common way owners lose money and reviews at once. We adjust by day and by occupancy rather than setting one number in May and leaving it.
Listings and photographs
The first three photographs decide most of the bookings. We shoot the property properly, write the listing for the audience that actually books it, and keep the description honest — a guest who arrives to something different from the photographs leaves a review that costs more than the booking was worth.
Turnover in season
At peak the gap between guests can be three hours. Linen arrives clean from our laundry, consumables are stocked on site, and each property has its own checklist. Anything broken, stained or missing is recorded with photographs before the next arrival, which is also what makes a deposit claim possible.
Guests
Check-in at any hour or keyless entry by code, questions answered in the guest’s language, and problems solved rather than escalated to you. A plumber and an electrician are on call, so a failed water heater on a Saturday is a two-hour problem rather than a cancelled booking.
Reporting and fee
A monthly report with bookings, expenses backed by receipts and the income transferred to a card or account in any country. The fee is a percentage of revenue with no charge for idle periods, named after we see the property.