We manage guest houses and properties split into several rentable units: listings and pricing per unit, guests, cleaning, maintenance, supplies, staff coordination and reporting.
Different from a single apartment
Guests judge the common areas — hall, kitchen, stairs, shared bathroom, terrace — more than the rooms, so those are cleaned more often, not less, and they carry the highest footfall. Check-outs come in waves rather than singly, so at peak we put a team on site instead of one cleaner. And linen is calculated for the whole property plus a buffer: with too little stock the laundry, not the calendar, becomes the limit on how many rooms can turn over in a day.
Pricing per unit
Rooms are not identical and should not share a price. A room with a sea view, a room over the kitchen and a room with no window sell to different people at different rates, and pricing them as one set loses money on the good rooms and leaves the weak ones empty. We price and report per unit so you can see which rooms actually earn.
What we check before the season
Hot water for simultaneous draw-off across all rooms — the single most common complaint in reviews of small properties. Electrical load with every air conditioner running. Sound between units. Locks and keys or codes. Storage for linen and consumables. Fixing these in April costs a fraction of fixing them in July with guests in the building.
Staff
Where the property needs people on site, we coordinate them: schedules, checklists, supplies and quality control, with the responsibility staying with us rather than with the owner.
Fee and reporting
A percentage of revenue, calculated from the number of units. Monthly reporting is per unit, with occupancy, revenue and expenses shown separately for each room.